Freight Forwarder Companies

Our logistics experts will work with you to determine the optimal fulfillment center locations closest to your customers to decrease transit times. This allows you to save time and money on each and every package shipped.

Seamless fulfillment involves not only choosing the right providers for the job but also keeping customers in the loop about their order’s real-time status or any hiccups. Because, let’s face it, hiccups are unavoidable: 11% of deliveries face delays or other issues. But that’s where your stellar customer service will come into play. A little transparency, effort, and understanding will go a long way to improving the post-purchase experience and ensuring brand loyalty.

US-based e-commerce distribution specialist Rakuten Super Logistics (RSL) recently celebrated its 20th anniversary as a national, full-service third-party logistics provider, marking the occasion with the launch of a new service, Xparcel Expedited.

Are you in search of a new fulfillment partner? Download this free eBook to learn how to choose the right fulfillment model for your eCommerce business. Peak season is the most demanding and critical time of the year for eCommerce brands. We have actionable steps for warehousing, shipping, returns, and more.

Yes, retailers are forgetting to answer the fundamental question, “what business are you really in?” Retail stores lack the infrastructure, technology, processes and skills to excel at picking and shipping items to consumers efficiently. That is not to say the store cannot remodel to include a warehouse operation in the back, but a retail store is fundamentally design to service consumers who are physically present.

Our most recent survey focusing on free shipping began with wanting to know what percent of respondents were Amazon Prime members. I can’t help but believe that is a lens through which those shoppers see the world. This Digital Commerce 360 and Bizrate Insights survey of 1,097 online shoppers was contrasted with 1,029 online shoppers in 2021 and 989 in 2020

Fulfillment Services: Whether you're a new ecommerce business looking to outsource fulfillment or you've outgrown your current warehousing capacity, a third-party fulfillment service can help you reach your goals. A fulfillment service is a third-party provider that handles the pick and pack, storage, and shipping of your ecommerce orders.

But you may be overlooking something just as important — logistics. How online retailers manage their fulfillment and shipping has a direct impact on both your customer satisfaction and operating costs. Online consumers have become increasingly demanding when it comes to their online purchases and expectations around delivery.